The Vancouver Clinic

In this day and age, your system should be able to log that this is the same device I use all the time to make my appointments, check my schedule, and look at my test results. So, tell me, why do I have to log in with that verification code all the time?

It's annoying and I will not ever use your system again as long as I have to use the verification code. Please do something about it. See if your system is smart enough to know that I'm using the same phone every time I do the verification or login.

That would be the easiest way. So, please stop this nonsense.

I complained to pissed consumers.com because I noticed the clinic won't respond. So I found it easier to complain to someone outside of the clinic and sure enough they finally responded.

I really thank pissedconsumer.com for being there. The clinic came at me like it was a frustrating feature but NO it was a WASTE of my precious time.

I show up for my appointment and find out they cancelled it. Apparently calling my at 6:38 am and leaving a message.

I pulled my phone out and showed them that my phone had not rang all day, which is pretty typical of it and there were NO voicemails from them either. Asked why a second attempt was not utilized, like another attempted call or a MyChart so an email alert was sent...fell on deaf ears!

Filed a complaint, but know darn well that it will hit DEAF ears! Looking for another provider...only use them for one test a year.

Checked my BP because I was having dizziness, neck pain & general confusion. BP was 183/112.

Called & told to go to ER where I sat for over 4 hours. Sent message to Cardiologist w/1 reply asking for BP which was lower but higher. Never heard back from her.

I am leaving

Vancouver Clinic. I am still having problems.

I have tried for over a week to get an appointment for my dad to see a pulmonary provider and keep getting told different reasons why I can't get an appt. and he needs an Urgent visit.

First it was that there was no referral, but one was sent.

Then it was because it wasn't marked correctly as being an emergency. Then the referring provider called and they resent the referral and still nothing.

When I called today they told me that there needs to be a referral authorization but his insurance does not even require a referral.

They bought the practice Ive been seeing for years, closed that practice and rejected my insurance plan. Im 65, they are obviously shedding older people, I guess we just need too much attention, so some genius with a spreadsheet designated older people as costly.

This should be illegal. PROFIT over people, thats a scam in my book.

They will not consolidate issues into one appointment; you have to come back and spend copay after copay, as well as take time off of work every time. They are impossible to get a referral to a specialist outside of their corporation.

They are nothing but a moneymaking machine!!!do not go ther

Brought my son into Urgent care for a broken arm. They could care less!!

Absolute no hurry whatsoever!! 1 person checking in patient at the slowest pace humanly possible!!! 15 people deep!! No hurry at all!!

The place is a *** joke!!!

Brand new multi million dollar building with nobody working!! Disgusting!!

DI was in clinic 5 min after my appointment time and I checked in at the desk. I was told to sit down to wait.

After 20 min waiting, I asked the desk about the wait and was told I was late and my appointment because I was just checking in and the appointment was cancelled.

I told the lady at the desk that I had been there since 10:05 and she said if I wanted to argue It would make no difference. I felt it was intentional just to not see me and claim payment for a missed appointment that was not missed.

Went there too be treated...for a sore throat...and a sinus infection...told me too take some ibuprofen and there wasnt much more he could do...gave me a bill for $900 ...felt cheated

Long wait on the phone, electronic messages are completely ignored. No, thank you, I'll take my business elsewhere.